The Manager of Engineering has a focus on DevOps Enablement. We are seeking an energetic, passionate software leader who thrives on successfully building DevOps automation and best practices to facilitate releasing products to the market. This goal is achieved by demonstrating leadership behaviors consistent with inContact’s 4E leadership model. In addition, the Manager of DevOps Enablement Engineering will participate in the evolution of inContact standards, tools and methodologies and support improved inContact technology standards and strategy. The primary responsibility of this position is to lead the growth, quality and efficiency of the DevOps Enablement Engineering team while also developing team members into great leaders of behavior as well as results. The Manager of Engineering is responsible for developing and managing an Engineering team, and will be measured based on performance against both short term and long term goals.
ABOUT NICE CXone: With NICE, it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, we’re a worldwide leader in AI-powered contact center software. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform—and elevate—every customer interaction.